There were no toiletries except for shampoo and bar soap (I have been to hotels that cost $109 a night that gave a whole basket of various toiletries.) We called when we got there to have the room issues dealt with or get another room, none of which were ever resolved. The bathroom vent didn't work, adding to the mugginess. The air conditioner in the room did not work, and it was needed even in November because it was very humid, muggy, and warm in the room. I will start by saying-the sofa in the room was broken, sunk right down almost to the floor when you sat down. MAKE SURE TO KEEP READING ABOUT HOW YOU SHOULD BE CAREFUL USING YOUR CREDIT/DEBIT CARDS AND GET EVERY RECEIPT. My first time to AC, but have been to MANY hotels.